Inventory and pricing alone aren’t enough to grow a dealership. Customers expect clear communication, accurate timelines, and a smooth experience from their first interaction through the completion of service — and beyond. 

New feature reflects ASPEN’s commitment to practical, workflow-driven AI innovation heading into 2026 Arlington, Texas – February 5 , 2026  — Charter Software, a leading provider of dealership management software, is proud to announce the release of Smart Edit , a new feature designed to help users improve the accuracy and readability of written comments throughout the ASPEN platform. Smart Edit also represents an early step in ASPEN’s broader investment in thoughtfully appli

Arlington, Texas, August 6, 2025 – Charter Software is proud to announce the launch of Service Queue, a new web app designed to streamline service department workflows for equipment dealers. The release of Service Queue is accompanied by a refreshed identity, as Charter Software becomes ASPEN by Charter. Both the new app and refreshed brand represent Charter’s continued investment in dealer success—delivering smarter, more modern tools that reflect how dealerships actually wo